Blake Management Group
  • Baton Rouge, LA, USA
  • Full Time

BMG Senior Living

Do you have a passion to serve others? Are you looking for a career and not just a job where words such as Caring, Community and FUN mean something? Then you've found your next career at BMG Senior Living with The Blake at The Grove in Baton Rouge, LA. We offer unmatched Independent, assisted living and memory care services. With locations in Alabama, Florida, Louisiana, Mississippi, South Carolina, Tennessee, and Virginia, we blend Southern sensibilities and upscale living with compassionate care. Our mission is to enhance the dignity and quality of life for our seniors. We can only accomplish this with a world class staff that is professional and attentive to the needs of our seniors, with an emphasis on hospitality. Want to be a part of the Blake experience?

 

We have an immediate need for a Hospitality Ambassador.

 

Primary Responsibilities:

  • Develop and maintain strong relationships with new depositors and create transition plan.
  • Assist with managing the admission process to ensure family satisfaction.
  • Resolve resident concerns within a timely manner
  • Maintain a high level of communication with resident and their families
  • Review floor plans with new depositors and assist in planning furniture layouts.
  • Assist the Marketing team with tours, outreach and calls when needed
  • Assist and coordinate with ancillary vendors and services for residents
  • Act as an ambassador to new residents during their first 30 days within the community

Education/Experience/ Licensure/Certification

  • Associate's Degree or higher in Hospitality, Business Administration, Communication, HR, Social Work or similar discipline.
  • 2+ years of customer service experience, preferably within a Senior Housing or Hospitality environment.
  • Comfort and passion working with an elderly population

 

If this sounds like an opportunity for you, please apply now!

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Blake Management Group
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